How People Behave in Conflict Situations.
Non-Assertive.
Non-assertive people, behave in ways that show respect to others but not to themselves.
By not standing up for themselves, or for what they believe in, they allow others to treat them disrespectfully.
How do they act?
Seldom makes eye contact
Often has poor slouchy posture
Speaks in a quiet, unsure voice
Waits for others to make decisions
Lacks in confidence (has low self-esteem)
Does not share their point of view
Tries to please everyone
Avoids arguments
Lesson Progress
18%
- Intro to Conflict Resolution
- How People Behave in Conflict Situations
- Other Characteristics of Aggressive People
- The ABC'S of Conflict Resolution
- Other Important Tips
- Skill Building "I" Statements
- Skill Building: Reflective Listening
- More Pointers on Talking and Listening
- Listening In Conflict Situations
- Practice Skill Building “I” Statements
- Skill Building: Reflective Listening