Conflict Resolution Lesson

Conflict resolution is how we as individuals or groups handle a conflict or find an amicable solution to a disagreement.

11 Lesson Pages
Estimated Reading Time: 14 minutes 47 seconds.

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Lesson Contents

• Intro to Conflict Resolution
• How People Behave in Conflict Situations
• Other Characteristics of Aggressive People
• The ABC'S of Conflict Resolution
• Other Important Tips
• Skill Building "I" Statements
• Skill Building: Reflective Listening
• More Pointers on Talking and Listening
• Listening In Conflict Situations
• Practice Skill Building “I” Statements
• Skill Building: Reflective Listening